Question 1

What is Aims RMS?

Accepted Answer

Aims RMS is an AI-native research management system for participant-based research. It unifies study design, participant recruitment, multilingual engagement, scheduling, compliance documentation, and analysis handoff in a single governed platform.

Question 2

What is RAchel?

Accepted Answer

RAchel is Aims Innovations' agentic AI cluster — a coordinated system of specialized AI agents embedded in Aims RMS. RAchel handles participant outreach, screening, scheduling, multilingual engagement (30+ languages), compliance review, follow-up management, and on-platform task coordination within defined governance boundaries.

Question 3

Is Aims RMS HIPAA compliant?

Accepted Answer

Yes. Aims RMS is hosted on Microsoft Azure with HIPAA-aligned architecture, encryption in transit and at rest, role-based access controls, and tamper-evident audit logs.

Question 4

What research types does Aims RMS support?

Accepted Answer

Aims RMS supports clinical research, observational studies, public health research, social science research, behavioral research, academic research, education research, psychology studies, market research, and global health studies.

Question 5

What languages does Aims RMS support?

Accepted Answer

Aims RMS supports participant engagement in 30+ languages across voice, SMS, email, and WhatsApp.

Question 6

Who uses Aims RMS?

Accepted Answer

Principal investigators, research coordinators, academic labs, clinical research teams, public health researchers, social scientists, behavioral researchers, market researchers, global health teams, and resource-limited research institutions.